GUIDELINES FOR DEVELOPING AN APPOINTMENT SYSTEM FOR THE IT SUPPORT TEAM COLLEGE OF INNOVATION AND MANAGEMENT SUAN SUNANDHA RAJABHAT UNIVERSITY

Manon Arunkiri, Chumpon Rodjam

ABSTRACT:

This study aims to create an appointment system by implementing Google Applications (such as Google Form, Google Sheets, and Google Calendar), as well as to study satisfaction in use from a sample of respondents who are lecturers under the College of Innovation and Management, Suan Sunandha Rajabhat University a total of 30 people. The research results showed that this developed system can send automatic notifications to users through google applications at the time of the appointment correctly Convenient to use, notifications can be sent to users quickly. Daily activities or appointments are notified in advance. It helps to remind and make it possible to manage time. The working steps are When the service user fills out the form requesting an appointment for filming a teaching video on Google Forms, the information will be sent to Google Sheets and then there will be a notification to Google Calendar which facilitates both service users and staff in time management and work to be convenient and fast.

KEYWORDS: Appointment System, Google Application, IT Support Team

DOI: 10.62788/b7W2n1P5dL

PUBLISHED IN: ICMIESS 2023 Conference Proceedings

DATE OF CONFERENCE: 1st - 2nd MAY 2023

CONFERENCE LOCATION: OKINAWA, JAPAN

PUBLISHER: EDUCATION STUDIO (THAILAND) CO., LTD.

ELECTRONIC ISBN: 978-616-7901-68-8

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