THE SATISFACTION FOR USAGE OF PROCUREMENT SERVICE OF UDON THANI EDUCATION CENTER, SUAN SUNANDHA RAJABHAT UNIVERSITY

Wipharat Chaiphakdee, Ekkachai Sithamma

ABSTRACT:

This research aims to 1) Study the rating of the delivery service at Udon Thani Provincial Education Center, Suan Sunandha Rajabhat University. 2) Study the problems and obstacles of providing parcel services. In Udon Thani Education Center Suan Sunandha Rajabhat University. This study is research to survey the satisfaction level of procurement services of personnel in the Udon Thani Educational Center. Suan Sunandha Rajabhat University. The sample is personnel in the Udon Thani Educational Center. Suan Sunandha Rajabhat University total of 35 people using a specific sample group the tool used was a questionnaire. It is a tool for collecting information. Data were analyzed using a statistical package program (SPSS (Statistical Package for the Social Sciences)). Percentage, Mean, and Standard Deviation. Results of the Satisfaction for Usage of Procurement Service of Udon Thani Education Center, Suan Sunandha Rajabhat University. 1) The location and facilities environment Opinions’ level High (Mean (x ̅) = 4.27 and Standard (S.D.) = 0.63) 2) The process and duration Opinions’ level High (Mean (x ̅) = 4.30 and Standard (S.D.) = 0.60) 3) The Satisfaction with the service of parcel work Opinions’ level High (Mean (x ̅) = 4.31 and Standard (S.D.) = 0.62). The problems and obstacles that most users encounter were as follows: 1) There should be a chair to sit on and wait for during service 2) Samples of proof of disbursement of the procurement department should be provided. Let the personnel know to reduce errors in submitting disbursement documents. The results of this research can be corrected for the recipient of the parcel service More performance improvements.

KEYWORDS: Satisfaction, Service, Supplies

DOI: 10.62788/x7V2j4T1yK

PUBLISHED IN: ICMIESS 2023 Conference Proceedings

DATE OF CONFERENCE: 1st - 2nd MAY 2023

CONFERENCE LOCATION: OKINAWA, JAPAN

PUBLISHER: EDUCATION STUDIO (THAILAND) CO., LTD.

ELECTRONIC ISBN: 978-616-7901-68-8

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